Privacy Policy

Privacy Policy

Effective Date: April 2025

Who We Are

The Therapy Park is a counselling and mental health practice offering individual therapy, group therapy, couples therapy, and specialised mental health support available online and in-person. We operate at thetherapypark.com and can be reached at thetherapypark@gmail.com. We are committed to protecting the privacy, dignity, and confidentiality of every person who engages with our services.

Information We Collect

When you interact with us, through our website, booking forms, intake questionnaires, or the Counselling Policy agreement we may collect:

  • Identity & Contact Details: Full name, email address, phone number (WhatsApp), and location.
  • Booking & Intake Information: Information submitted through our forms and session agreements.
  • Session & Clinical Notes: Records maintained by your counsellor/therapist for care planning, continuity, and supervision.
  • Communication Data: Emails, WhatsApp messages, or other correspondence with our team.
  • Website Usage Data: IP address, browser type, pages visited, and time on site — collected via cookies and analytics.
  • Payment Information: Payment confirmations. We do not store full card or banking details.
Information We Collect

When you interact with us, through our website, booking forms, intake questionnaires, or the Counselling Policy agreement we may collect:

  • Identity & Contact Details: Full name, email address, phone number (WhatsApp), and location.
  • Booking & Intake Information: Information submitted through our forms and session agreements.
  • Session & Clinical Notes: Records maintained by your counsellor/therapist for care planning, continuity, and supervision.
  • Communication Data: Emails, WhatsApp messages, or other correspondence with our team.
  • Website Usage Data: IP address, browser type, pages visited, and time on site — collected via cookies and analytics.
  • Payment Information: Payment confirmations. We do not store full card or banking details.
Who We Are

The Therapy Park is a counselling and mental health practice offering individual therapy, group therapy, couples therapy, and specialised mental health support available online and in-person. We operate at thetherapypark.com and can be reached at thetherapypark@gmail.com. We are committed to protecting the privacy, dignity, and confidentiality of every person who engages with our services.

Information We Collect

When you interact with us, through our website, booking forms, intake questionnaires, or the Counselling Policy agreement we may collect:

  • Identity & Contact Details: Full name, email address, phone number (WhatsApp), and location.
  • Booking & Intake Information: Information submitted through our forms and session agreements.
  • Session & Clinical Notes: Records maintained by your counsellor/therapist for care planning, continuity, and supervision.
  • Communication Data: Emails, WhatsApp messages, or other correspondence with our team.
  • Website Usage Data: IP address, browser type, pages visited, and time on site — collected via cookies and analytics.
  • Payment Information: Payment confirmations. We do not store full card or banking details.
Who We Are

The Therapy Park is a counselling and mental health practice offering individual therapy, group therapy, couples therapy, and specialised mental health support available online and in-person. We operate at thetherapypark.com and can be reached at thetherapypark@gmail.com. We are committed to protecting the privacy, dignity, and confidentiality of every person who engages with our services.

Information We Collect

When you interact with us, through our website, booking forms, intake questionnaires, or the Counselling Policy agreement we may collect:

  • Identity & Contact Details: Full name, email address, phone number (WhatsApp), and location.
  • Booking & Intake Information: Information submitted through our forms and session agreements.
  • Session & Clinical Notes: Records maintained by your counsellor/therapist for care planning, continuity, and supervision.
  • Communication Data: Emails, WhatsApp messages, or other correspondence with our team.
  • Website Usage Data: IP address, browser type, pages visited, and time on site — collected via cookies and analytics.
  • Payment Information: Payment confirmations. We do not store full card or banking details.
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